WHAT PERSONAL DATA DO WE COLLECT?
We may or may not collect and retain the following information about you:
Information that you provide to us (e.g. by completing a form on the Website or contacting us). Your name and contact details (including telephone number, home address and email address); Billing information (including delivery address and payment details). We reserve the right to request additional evidence or proof of billing information where we think this is necessary; Website registration credentials (including username and password). By creating an account, you can store your debit and credit card information for easier and faster checkout, store and edit your delivery addresses and billing information and review your previous purchases and order history; Expressed personal preferences (e.g. communications and language settings); Interactions with us (e.g. transaction history); and Correspondence and communications between us and you.
HOW WE USE YOUR PERSONAL DATA
We primarily use this information for internal purposes, such as studying our customers’ preferences and improving the customer experience. However with your permission, we may also use your information to contact you for account and promotional purposes. We will only share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, processing credit card payments, providing customer service and other similar functions. Such companies may have access to your personal information in order to perform their roles, but they may not disclose your information for other purposes.
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.
WHY DO WE NEED YOUR PERSONAL DATA?
We may use your personal data for the following reasons: Order management and fulfillment and to complete any contractual arrangements between us and you; Transaction processing (including the processing of your payment details, credit checks and fraud prevention activities). These checks may be required, amongst other things, to verify your identity, to validate your credit or debit card, to obtain an initial credit or debit card authorization and/or to authorize individual purchases; Website and business analysis, administration and management; Allowing you to participate in the interactive features of the Website (e.g. accessing social network platforms); Sending you communications about our products, services and promotions (including service updates) and making product or service recommendations to you; Customizing the Website to suit your preferences; and Keeping our Website secure.
KEEPING YOUR PERSONAL DATA SECURE
We take steps to ensure that your personal data is protected against unauthorized loss or disclosure. However, the transmission of information via the internet is never completely secure. We cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.
We do not knowingly collect information about anyone under 18 years of age.
If you register with us, you will be asked to provide an account user name and password as part of our security procedures. You must treat such information as confidential and you must not disclose it to any third party.
INFORMATION WE COLLECT FROM YOUR USE OF THE WEBSITE
If you purchase a product or service from us, we request certain personally identifiable information from you on our order pages. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, and expiration date) otherwise we cannot process your order. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
The cookies that we use can be categorized as follows:
Strictly necessary cookies are essential for your use of the Website and its features, such as making a product purchase. We have to use these cookies to make the Website work as it should, whether or not you agree to cookies being used. Performance cookies collect information about how visitors use the Website, so that we can understand how our Website is used. We may use Google Analytics for this purpose:
“Web beacons” or clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We utilize web beacons that help us better manage content on our site by informing us what content is effective. We do not tie the information gathered by web beacons to your personally identifiable information.
CALIFORNIA DO NOT TRACK NOTICE
Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third party websites, to the extent the operator engages in that collection. At this time, we do not track our customers’ personal information over time and across third-party websites and therefore this requirement does not apply to us.
California law also requires website and online service operators to disclose whether third parties may collect personal information about their users’ online activities over time and across different sites when the users use the operator’s website or service. Third parties that have content or services on our site such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information. We do not knowingly permit such third parties to collect any personal information from our site unless you directly provide it to us and we provide it to them with your consent.
In accordance with applicable law, users of our Website may have the right to: access to the personal data that we hold about you; request that we correct, amend or update your personal data; and request that we stop using your information for marketing purposes and, in certain circumstances, that we stop using your personal data altogether. You may have additional rights under your local law. If you wish to exercise these rights, please contact us using the “Contact Us” form on the contact page. By accessing, browsing or otherwise using our Website, you agree that our liability is limited to us stopping using your personal data altogether, without limitation or qualification. If you do not accept this, you are not entitled to access or use the Website and you should leave the Website immediately.
When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. As with any e-commerce website on the internet, use at your own risk.
THE SITE IS PRESENTED “AS IS.” WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), UNDER ANY CIRCUMSTANCES, FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES (f) ANY INACCURACIES OR OMISSIONS IN CONTENT OR (g) EVENTS BEYOND OUR REASONABLE CONTROL.
FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED ONE HUNDRED DOLLARS ($100.00).
YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE.
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your use of the Site or breach of these Terms and Conditions. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of any of the Relivatrol products. Our liability for any unsatisfactory use of Relivatrol products is limited by our Satisfaction Guaranteed Promise (see below). In plain English, it means that in the event of unsatisfactory experience of any kind and/or adverse reaction of any kind from using any of the Relivatrol products, our liability will be limited to refunding you the cost of the product excluding shipping and handling. If you do not accept this, you are not entitled to access or use the Website, you should leave the Website immediately and are not allowed to purchase any of the Relivatrol products.
CHILDREN UNDER 13
Children under 13 may view our site, but they cannot make a purchase, nor provide any personal information. Our site is not designed for children and we do not wish to collect personal information from children under 13. If you register with us and we discover that you are under 13, we will delete your registration. We will send you message if we do this.
We want you to be 100% satisfied with your purchase. Should you for any reason be unhappy with your purchase, upon product return we will issue a refund to your credit card.
Products must be returned within 90 days of order date.
Please include a copy of your receipt (or a note with your order #, name, email address, phone number) and your reason for returning the product(s)
We cannot accept returns on overly used products.
Original shipping and handling charges are non-refundable (if applicable).
For a no questions asked refund please e-mail us at returns@Relivatrol.com and request an RMA number.
This Satisfaction Guaranteed promise limits our liability for any unsatisfactory experience from using the Relivatrol. Please don’t purchase if you don’t agree to this condition.
HOW TO CONTACT US
Email us at contact@Relivatrol.com
COPYRIGHT POLICY AND COPYRIGHT AGENT
It is Relivatrol’s policy to respect the copyright and intellectual property rights of others. Relivatrol may remove content that appears to infringe the Copyright or other intellectual property rights of others. In addition, Relivatrol may terminate access by users who appear to infringe the copyright or other intellectual property rights of others. Further, Relivatrol complies with the Digital Millennium Copyright Act.
If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide Relivatrol’s attorney the following information:
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed;
A description of where the material that you claim is infringing is located on the Website;
Your address, telephone number, and e-mail address;
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf
Please direct inquiries regarding intellectual property infringement issues by email to legal@Relivatrol.com